Conditions of the Dog Grooming Service

1. Previous Appointment

The Dog Grooming service will be provided by appointment only. This prior appointment can be requested at any of our stores in person, by phone, or online.

In the online appointment request service, it is essential to receive the confirmation email. The request without confirmation email does not guarantee the reservation of the service.

2. Prices

Prices for bathing and trimming services depend on the size of the dog and the condition of its coat. The company reserves the right to adjust the price based on the difficulty of the work needs to obtain a satisfactory result for the client within Mascoboutique's quality standards.

3. Cancellations

We ask the client, in case of not being able to attend, to notify 24 hours in advance. In the event that the client does not attend the appointment, or notifies the cancellation less than 24 hours in advance without just cause, the subsequent appointments for these clients must be paid 48 hours before the service is performed. Failure to do so will imply the cancellation of the appointment.

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